If you'd like to make a change to your order, you can do so within 30 minutes of placing it. This includes removing items or updating your delivery address. You can do this from your account on the Bhumi website.

If the 30-minute window has passed, or you need to cancel or amend a pre-order, please contact our Customer Experience team at help@bhumi.com.au. We'll do our best to help, though changes may not be possible once production has started.

If an item is out of stock it will state OUT OF STOCK at the time of adding the item to your cart. You can select the EMAIL ME WHEN AVAILABLE to receive notification once this item returns to stock, or as always email us at help@bhumi.com.au if you would like to enquire further about an Out of Stock item and ask about future availability of the item.

At Bhumi we believe in less is more. We've removed all unnecessary packaging and with our boxes, that lovingly go out to you, we use recycled boxes, eco friendly ink and plastic free tape.

Unfortunately at this time we are unable to offer this, this is due to limitations at our Fulfilment Centre. Thank you for understanding.

But don't worry, we do not add any order invoices or reference to pricing within our parcels.

We will do our best to send through the exact colour offered, however if this item does run out, we will replace with similar product.

When we run our Buy 1 Get 1 Free (“BOGO”) promotion, no code will be required to enter at checkout. Instead, if you purchase one eligible full-priced item and add another item to your cart you will then receive an item of equal or lesser value free of charge. If two items of different values are added to cart, the lower-priced item will automatically be discounted.

Note: Discount Codes cannot be used in promotions.

We believe good things take time. In an era of disposable fashion, we choose the elegance of patience, our preorder framework is a deliberate rebellion against overproduction. Rather than holding surplus stock that burdens the planet, we craft only what's requested, in the exact quantities needed. When you secure a piece from an upcoming run, you're not just purchasing a garment, you're partnering in a mindful movement that respects the craft, values the maker, and guarantees a zero-waste legacy. Watch this video to learn more.

Preorder items are easy to spot! Instead of "Add to cart," you'll see a Preorder now button. You'll find the estimated shipping date on the product page, below the size options and above the description.

Preorder items are made specifically for you, so they take a little longer to reach your door, typically 3-5 weeks from the date of purchase. We'll keep you updated as your order moves through production, and send a confirmation email as soon as it ships.

Absolutely! As soon as your preorder is ready to leave our warehouse, you’ll receive a shipping confirmation email with tracking details so you can follow its journey to your door. 

Occasionally, production timelines shift. If your preorder is running behind the estimated timeframe, we'll email you with an update.

We're committed to making sure your piece is worth the wait, and stays in your home for a long time to come.

Please refer to our Returns policy further here - Returns & Exchanges

To initiate your Bhumi return or exchange, please read our Returns Policy and submit your return here - Returns & Exchanges

For returns and exchanges within Australia you will not be charged postage. Once your submission is approved you will receive a pre-paid e-Parcel label to send your return item(s) back.

You can contact our Customer Experience Team at help@bhumi.com.au to answer any questions you may have on your return.

You can also refer to our Returns and Exchanges page FAQs which may answer any of your questions.

We’re sorry if something isn’t right with your order. Please lodge a return through the portal here with a photo of the issue (fault or incorrect item), and we'll sort out a replacement as quickly as we can. 

In some cases we may ask you to keep the faulty item rather than return it. If this applies, we'll let you know. You're welcome to repurpose or dispose of it mindfully, whichever works best for you.

We want to ensure you get your items as soon as possible. Please submit a return request through our portal and include a photo of the incorrect item (s). We will issue a pre-paid e-Parcel label. Once it has been scanned at the post office, we will create a new order. 

Feel free to use all Bhumi products straight away. As we use no chemicals, you do not need to wash before use.

However with our Linen Bedding, to assist with the settling in process we recommend you put them through a cold wash first.

See our Wash & Care Guide on specific fabrics and products here.

All Bhumi products are easy to care for. We recommend washing colours separately using cold/warm water gentle wash cycle and to line dry. The use of bleaching agents may damage the colours, so we don’t recommend using any bleaching agents.

See our Wash & Care Guide on specific fabrics and products here.

All orders (excluding preorders) are dispatched within 3-7 business days from our Melbourne-based fulfilment centres.

Delivery (after dispatch)
Australia, Standard Post: estimated 3-5 business days
Australia, Express Post: estimated 1-3 business days
International (including NZ): estimated 3-5 business days

Tracking
Once your order has been dispatched, you'll receive a tracking number by email so you can follow its journey.

Delays
We do our best to process and dispatch every order as quickly as possible. Once your parcel has left our warehouse, though, occasional delays can happen due to circumstances outside our control.

Multiple shipments
Because we fulfil from multiple locations, your order may arrive in more than one shipment. Not to worry, tracking will be provided for every item as it's dispatched.

Domestic shipping

Standard Shipping (Australia)

• FREE on orders over $99
• $19.95 flat rate for orders under $99

Orders are shipped via Australia Post Standard and require a signature on delivery. Please allow 3–7 business days after dispatch for your order to arrive.

Express Shipping (Australia)

• $24.95 flat rate
• FREE on orders over $399

Orders are shipped via Australia Post Express and require a signature on delivery. Please allow 1–3 business days after dispatch for your order to arrive.

New Zealand & United States (DDP)

• Free shipping on orders over $249

Orders under $249:

• New Zealand: $19.95
• United States: $39.95
• Orders are shipped via Australia Post International Express.

Rest of the World (DDP)

• $129.95 flat rate
  Orders are shipped via DHL Express.

Items we can't ship internationally
Due to their size and weight, some of our bulkier items, including the Organic Kapok Pillow Insert, Quilt Inserts and Mattress Protectors, can't be shipped outside of Australia and New Zealand. If your order includes any of these items, we'll cancel it and issue a full refund straight away.

International Shipping Update: As of 27 August 2025, all international orders are subject to import taxes and duties. The exact amount depends on your shipping destination, so as to avoid unexpected fees at delivery, we’ve added a calculator at checkout so you can see and pay these costs upfront.

Where applicable, import duties and taxes are calculated at checkout, so you can see and pay these costs upfront before completing your purchase. This helps avoid unexpected charges on delivery.

Once your order has been dispatched, you'll receive a tracking number by email so you can follow its journey. Delivery times may vary depending on your destination country and local customs processing.

For international shipping to NZ and USA, once your parcel arrives in your country, the Australia Post tracking number will transfer to your local postal service (eg. USPS). You’ll be able to enter the same tracking number on your local provider’s website to see the latest updates and delivery status.

We accept Visa, MasterCard, American Express, PayPal and Afterpay as methods of payment.

All transactions are processed on-line using our secure on-line payment system.

You can complete your purchase in the following currencies based on your shipping location - AU, NZ, US, CAD, EUR, GBP, SDG

Look for the gift code section at checkout, where you can apply your unique code. This will then automatically discount from your total.

Any remaining credit can still be used towards any future purchases, using the same unique code.

You will find your store credit amount available in your Bhumi customer profile, where this can be chosen to apply as payment on a future order where you see this appear at checkout.

Otherwise you may have received your store credit in the form of a gift card via email, the gift card code can be applied in the gift code section at checkout.

Please reach out to us at help@bhumi.com.au if you require assistance with your store credit.

If your discount code does not automatically apply at checkout as advised, then you can apply the code you have received into the discount code section at checkout. This will then automatically discount from your total.

NB: Discount codes cannot be used with any other Offers, or during Promotions/Sales where items are already discounted at this time.

Bhumi means ‘Mother Earth’ in Sanskrit. Protecting and giving back to the world we live in is an integral part of Bhumi, therefore we chose Bhumi as the name of our company.

Our mission is to be the home for sustainable bedding, bath and clothing that reflect the natural beauty around us and provides the building blocks for greening your life and home.

At Bhumi, everything we offer is designed to comfort, nurture, revive and sustain - to help you turn your home into a blissful sanctuary. All of our products are designed with respect for the Earth and sustainable design and manufacturing practices.

Currently Bhumi sources all of its organic cotton from India (and organic Linen from Belgium). India, along with Turkey, is among the largest organic cotton producers in the world. For our required quality, volume and scale, we have chosen India as the destination to import organic cotton. India has one of the longest and respected textile traditions in the world, which means it provides us access to some of the highest quality production facilities in the world that comply with Global Organic Textile Standard (GOTS) and Soil Association requirements.

Not only does organic cotton have a low environmental impact, but also it is also soft, gentle and durable than standard cotton making it a natural choice for all our products.

Choosing organic cotton brings the intrinsic beauty of nature into your home without the presence of any nasties (toxic chemicals, GMO, etc.) and allows you to enjoy the purest form of cotton as nature intended it to be … also knowing it was ethically made in adherence to the strictest environmental standards from seed to shelf.

Watch our Seed to Shelf process video here

Organic cotton is produced without the use of harmful chemicals, insecticides and pesticides. It does not use genetically modified seeds, nor does it use any toxic dyes, bleaches or finishes. Overall, this results in organic cotton having a low environmental impact and is also soft, gentle and more durable than standard cotton.

To put the environmental impact in a little bit of perspective, regular cotton accounts for roughly up to 25% of global insecticide releases, out of which a lot is classified hazardous by the World Health Organisation - organic cotton uses no hazardous insecticides or pesticides.

Following are the 5 key benefits of certified organic cotton production for the planet

1.  Give control to farmers, not GM companies - Organic farmers don't have their choices controlled by GM companies
2.  Eliminate hazardous synthetic pesticides - Organic cotton doesn't use dangerous pesticides, protecting farmers' lives and the environment
3.  Help farmers feed their families - Organic cotton enables farmers to grow other crops for food and income
4.  Save precious water - Organic cotton uses less water, preserving a scarce and precious resource for the future
5.  Combat climate change - Organic cotton farming uses less energy and healthy organic soils store more carbon.

The Global Organic Textile Standard (GOTS) is recognised as the leading processing standard for textiles made from organic fibres worldwide. It defines high-level environmental criteria along the entire supply chain of organic textiles and requires compliance with social criteria as well. Independent third party certification is required for the whole supply chain. It enables legitimate ‘organic’ claims to be made on final products.

The International Working Group on Global Organic Textile Standard is comprised of four reputed member organisations, namely OTA (USA), IVN (Germany), Soil Association (UK) and JOCA (Japan), which contribute to the GOTS, together with further international stakeholder organisations and experts, their respective expertise in organic farming and environmentally and socially responsible textile processing.

For more information on Global Organic Textile Standard (GOTS), click here

Fairtrade ensures a respect for the social, economic and labour rights of farmers and workers along the entire supply chain. It encourages sustainable farming practices, protects the environment and improves the quality of health and well being for farmers and workers.

Fairtrade enables the funding of community projects - the building of schools, health clinics, the building of wells for access to clean water, and education and training in business and agriculture.

By supporting fairtrade practices, Bhumi ensures a respect for the social and economic rights of the entire supply chain, including the farmers that are behind each product.

Yes, Bhumi strives to minimize the carbon emissions required to make and transport our products. For unavoidable emissions, we invest in projects that reduce global carbon emissions and reverse the effect of climate change.

You will receive your carbon neutral certificate after every purchase made. You can learn more information about your purchase via your certificate emailed.

Yes - all our products are 100% vegan. We do not use or support the use of any animal products from "harvest to shelf". We believe in compassion to all sentient beings.

Here at Bhumi, we provide 100% organic Bedding, Bath, Sleepwear and Apparel - including Underwear and Basics, in a range of Adults and some Children sizing.

Bedding is as per Australian sizing, and can be purchased as Sets, Separates, or Bundles.

Thread count is the number of horizontal and vertical threads in 1 square inch of woven cotton. Contrary to popular belief, higher thread count doesn’t necessarily translate into higher quality – the quality of the product depends directly on the weaving process and the quality of the yarn used.

Apart from the marketing 'gimmicks' (creative counting or double counting of threads), this concept may sometimes be confusing for consumers - the analogy we like to use to illustrate this point is of healthy vs. unhealthy hair. 50 strands of unhealthy hair or 100 strands of unhealthy hair is still considered unhealthy hair. More strands of unhealthy hair do not improve the underlying hair quality. The same is true for cotton and thread count.

Simply put - 

1. We don’t recommend paying more dollars just for higher thread count

and

2. Make sure you are not falling into the marketing 'gimmicks' of thread count

You can read more in our Blog: Thread Count: What Is It and What Is the Best Thread Count for Sheets?

Note: The weight or thread count of our products can be found on individual product pages.

Bhumi has every sleep type covered!

What is Sateen?
Our sateen fabric is glossy, luxurious, soft and known to resist wrinkling – it carries colours well.

What is Linen?
The airy, lived-in feel of our linen makes for a wonderful night's sleep.

What is Percale?
Our percale fabric is crisp, soft and feels smooth and cool against the skin.

What is Jersey?
Think of your favourite T–shirt that’s soft, comforting and slightly stretchy. Well, that's what jersey feels like. It's also a knit fabric, so it drapes easily and is very easy to maintain.

What is Flannelette?
Our flannelette fabric is soft woven and is slightly milled or raised. It is perfect for cooler temperatures – or for those who love the extra warmth.


Please email us at help@bhumi.com.au if you would like further information by the Team to help you work out which fabric may be the right one for you in delivering the ultimate sleep experience.

All the dyes we use are low impact fibre reactive in an environmentally sensitive facility. We don’t use any chrome (or fasteners) in the process. All our prints and fabrics are dyed using water based dyes (inks), which is free of ammonia, chlorine bleach and toxic heavy metals. Adhering to the Global Organic Textile Standards (GOTS) during the manufacturing process ensures sustainable use and treatment of water used in the dyeing process. Also, all our products, including the dyes are formaldehyde free and are finished in accordance with the Global Organic Textile Standards (GOTS).

We’ve worked really hard to make sure that the colours of the products you are viewing match what you receive. However as you can understand variations may occur depending on an individual's device and brightness of screen.

However if your order arrives and you feel the colour/fabric is not quite as you had hoped, feel free to contact us straight away and we can assist with a return of the item (within 30 days of its arrival in its original condition) - refer to our Returns and Exchanges page.

Unfortunately Bhumi is currently unable to a supply swatch/sample booklet of our range of colours/fabrics. We also are not able to supply a tiny sample of fabric as our products are produced outside of Australia, so we currently do not have access to the material in its raw form (only as a product).

However if you do order, once it arrives and you feel the colour/fabric is not as you had hoped, feel free to contact us straight away and we can assist with a return of the item within 30 days of its arrival in its original condition) - refer to our Returns and Exchanges page.

All Bhumi bedding is currently per Australian sizing.

Please refer to the product size guide on each product page or take a peek here

Absolutely! e-Gift Cards are able to be purchased as $50, $100. $250 or $500. Once purchased your Gift Card will be emailed to you which you can then print out or pass onto the recipient (lucky things).

Gift Cards can be found here.

NB: Should Bhumi suspect any fraud relating to a Gift Card, Bhumi may refuse to redeem the Gift Card or cancel the redemption of the Gift Card.

Look for the gift card section at checkout, where you can apply your unique code. This will then automatically discount from your total.

Any remaining credit can still be used towards any future purchases, using the same unique code.

These can also be redeemed in our stores.

Note: gift cards cannot be exchanged or returned for cash.

Please reach out to the Team at help@bhumi.com.au for support if required and the team can locate any unused store credit.

If you have any questions regarding your order or any other questions you can email our Bhumi Customer Experience Team at help@bhumi.com.au