Frequently Asked Questions

Meaning Of Bhumi

What does Bhumi mean?

Bhumi means ‘Mother Earth’ in Sanskrit. Protecting and giving back to the world we live in is an integral part of Bhumi, therefore we chose Bhumi as the name of our company.


Our mission is to be the home for sustainable bedding and clothing that reflect the natural beauty around us and provides the building blocks for greening your life and home.


At Bhumi, everything we offer is designed to comfort, nurture, revive and sustain - to help you turn your home into a blissful sanctuary. All of our products are designed with respect for the Earth and sustainable design and manufacturing practices.


From where does Bhumi source organic cotton? And why?

Currently, Bhumi sources all of its organic cotton from India. India, along with Turkey, is among the largest organic cotton producers in the world. For our required quality, volume and scale, we have chosen India as the destination to import organic cotton. India has one of the longest and respected textile traditions in the world, which means it provides us access to some of the highest quality production facilities in the world that comply with Global Organic Textile Standard (GOTS) and Soil Association requirements.


Are all Bhumi products vegan?

Yes - all our products are 100% vegan. We do not use or support the use of any animal products from "harvest to shelf". We believe in compassion to all sentient beings.


Benefits of Organic Cotton, Certifications & Fairtrade

What is organic cotton?

Organic cotton is produced without the use of harmful chemicals, insecticides and pesticides. It does not use genetically modified seeds, nor does it use any toxic dyes, bleaches or finishes. Overall, this results in organic cotton having a low environmental impact and is also soft, gentle and more durable than standard cotton.


To put the environmental impact in a little bit of perspective, regular cotton accounts for roughly up to 25% of global insecticide releases, out of which a lot is classified hazardous by the World Health Organisation - organic cotton uses no hazardous insecticides or pesticides.


What are the benefits of certified organic cotton for the planet?

Following are the 5 key benefits of certified organic cotton production for the planet

(source - www.cottonedon.org):


  1. Give control to farmers, not GM companies - Organic farmers don't have their choices controlled by GM companies


  1. Eliminate hazardous synthetic pesticides - Organic cotton doesn't use dangerous pesticides, protecting farmers' lives and the environment


  1. Help farmers feed their families - Organic cotton enables farmers to grow other crops for food and income


  1. Save precious water - Organic cotton uses less water, preserving a scarce and precious resource for the future


  1. Combat climate change - Organic cotton farming uses less energy and healthy organic soils store

more carbon


Why does Bhumi use certified organic cotton?

At Bhumi, everything we offer is designed to comfort, nurture, revive and sustain - to help you turn your home into a blissful sanctuary. Choosing organic organic brings the intrinsic beauty of nature into your home without the presence of any nasties (toxic chemicals, GMO, etc.) and allows you to enjoy the purest form of cotton as nature intended it to be … also knowing it was ethically made in adherence to the strictest environmental standards from seed to shelf.

We are committed to providing contemporary designs with the best possible cotton fabric available anywhere in the world. So, we only ever use 100% certified organic cotton. Not only does organic cotton have a low environmental impact, but also it is also soft, gentle and durable than standard cotton making it a natural choice for all our products.


Watch our video here


Why does Bhumi support Fairtrade cotton?

Fairtrade ensures a respect for the social, economic and labour rights of farmers and workers along the entire supply chain. It encourages sustainable farming practices, protects the environment and improves the quality of health and well being for farmers and workers.


Fairtrade enables the funding of community projects - the building of schools, health clinics, the building of wells for access to clean water, and education and training in business and agriculture.


By supporting fairtrade practices, Bhumi ensures a respect for the social and economic rights of the entire supply chain, including the farmers that are behind each product.


Watch our video here


What does Global Organic Textile Standard (GOTS) mean?

The Global Organic Textile Standard (GOTS) is recognised as the leading processing standard for textiles made from organic fibres worldwide. It defines high-level environmental criteria along the entire supply chain of organic textiles and requires compliance with social criteria as well. Independent third party certification is required for the whole supply chain. It enables legitimate ‘organic’ claims to be made on final products.


The International Working Group on Global Organic Textile Standard is comprised of four reputed member organisations, namely OTA (USA), IVN (Germany), Soil Association (UK) and JOCA (Japan), which contribute to the GOTS, together with further international stakeholder organisations and experts, their respective expertise in organic farming and environmentally and socially responsible textile processing.


For more information on Global Organic Textile Standard (GOTS), click here


What type of dyes are used in all Bhumi products?

The dyes we use are all Global Organic Textile Standard (GOTS) certified, low impact fibre reactive in an environmentally sensitive facility. We don’t use any chrome (or fasteners) in the process. All our prints and fabrics are dyed using GOTS approved water based dyes (inks), which is free of ammonia, chlorine bleach and toxic heavy metals. GOTS ensures sustainable use and treatment of water used in the dyeing process. Also, all our products, including the dyes are formaldehyde free and are finished in accordance with the Global Organic Textile Standards (GOTS).


Fabric & Thread Count

What is thread count? Should it affect my buying decision?

Thread count is the number of horizontal and vertical threads in 1 square inch of woven cotton. Contrary to popular belief, higher thread count doesn’t necessarily translate into higher quality – the quality of the product depends directly on the weaving process and the quality of the yarn used.


Apart from the marketing 'gimmicks' (creative counting or double counting of threads), this concept may sometimes be confusing for consumers - the analogy we like to use to illustrate this point is of healthy vs. unhealthy hair. 50 strands of unhealthy hair or 100 strands of unhealthy hair is still considered unhealthy hair. More strands of unhealthy hair do not improve the underlying hair quality. The same is true for cotton and thread count.


Simply put -


  1. We don’t recommend paying more dollars just for higher thread count


  2. Make sure you are not falling into the marketing 'gimmicks' of thread count


Watch our video here


What is Sateen?

Our sateen fabric is glossy, luxurious, soft and known to resist wrinkling – it carries colours well.


What is Linen?

The airy, lived-in feel of our linen makes for a wonderful night's sleep.


What is Percale?

Our percale fabric is crisp, soft and feels smooth and cool against the skin.


What is Jersey?

Our jersey fabric is soft, easy to care and knitted stretchable fabric. It is perfect for making T–shirts and upper body garments.


What is Flannel?

Our flannel fabric is soft woven and is slightly milled or raised. It is perfect for cooler temperatures – or for those who love the extra warmth.


Please refer to our popular blog article What is your sleep type? to help you work out which fabric may be the right one for you in delivering the ultimate sleep experience.


Wash Care

How do I protect my Bhumi products?

All Bhumi products are easy to care for - machine washable. We recommend using colours separately using cold/warm water and line dry. The use of bleaching agents may damage the colours, so we don’t recommend using any bleaching agents.


See our Wash & Care Guide here


Payment Option

What are my payment options?

We accept Visa, MasterCard, American Express,PayPal and Afterpay as methods of payment.

All transactions are processed on-line using our secure on-line payment system.



Who do I contact if I have questions? (before or after my purchase)?

If you have any questions, feedback or sales enquiries, send us an email at: help@bhumi.com.au


How will I know if an item I would like to purchase is ‘In Stock’?

If an item is out of stock, there will be an error displaying ‘Sorry - Sold Out!’ when adding the item to your cart. You can sign up for the 'Back in Stock' notification or always email us if you would like to inquire further about an Out of Stock item and ask about future availability of the item.


Why do you do preorders?

Preorders allow you to secure new and back in stock items ahead of time (so you don't miss out) at a discounted price.


When will my preorders arrive?

Our preorders allow you to order selected items early, at a discounted price and avoid missing out.

Delivery times for preorders may vary by 2 - 4 weeks from the estimated delivery date.


How do you wrap and ship orders?

At Bhumi we believe in less is more. We've removed all unnecessary packaging and with our boxes, that lovingly go out to you, we use recycled boxes, eco friendly ink and plastic free tape.


Domestic Shipping

Where are orders shipped from?

All Bhumi orders are packed with love in our Melbourne Fulfilment Centre.


When will my order arrive?

Bhumi products are shipped for FREE within Australia. Orders will be shipped to you by Australia Post through Standard Eparcel. Please allow 2-5 business days for your package to arrive.


When your order is fulfilled and on its way to you, you will receive an Australia Post tracking number for your reference...so you can follow your order's journey.


Please note - during promotions (or sales) most orders will arrive in our usual time frame of 2-5 days, however due to high volumes during this time, some shipments may take up to 10 business days to be despatched. We appreciate your patience during these times.


Please refer to our Shipping & Return policy here.


Do you offer Express shipping?

Bhumi products can be shipped via EXPRESS within Australia for a flat rate of $13.95. Orders will be shipped to you by Australia Post through EXPRESS Eparcel. Please allow 1-2 business days for your package to arrive.


When your order is fulfilled and on its way to you, you will receive an Australia Post tracking number for your reference...so you can follow your order's journey.


International Shipping

Where are my orders shipped from?

All Bhumi orders are packed with love in our Melbourne Fulfilment Centre.


Do you offer international shipping?

Bhumi products are shipped for FREE to all countries for orders above $99.


Orders below $99, Bhumi products can be shipped for a flat rate of $19.95 to all countries.


Orders will be shipped to you by Australia Post International Express or a Courier Service of our choosing. Please allow 5-10 business days for your package to arrive.


When your order is fulfilled and on its way to you, you will receive an Australia Post tracking number for your reference...so you can follow your order's journey.


Please note that we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country.


These charges must be paid by the recipient of the parcels.


Exchanges & Returns

What is Bhumi’s return policy?

We take a lot of pride in offering you quality products that are ethically made from certified organic cotton. However, for some reason if you are not 100% satisfied with your purchase (or have not received your goods), please contact us at help@bhumi.com.au strictly within 30 days of receiving the goods - you can either return in their original condition and receive a full refund or store credit OR request a replacement.


In case you choose to return, we will assist by sending you a pre-paid return label (Australia only). In case you choose for a replacement, we will cover the cost of your return and also send you the replacement at no additional cost.


Understand our promise to you here


Please refer to our Shipping & Return policy here.


Can I return/exchange an online order in-store and vice versa?

In-store purchases and online purchases are deemed separate. All online orders are fulfilled via our warehouse in Melbourne.


If you would like to return or exchange an online order please contact the Customer Experience Team on help@bhumi.com.au 


For in-store orders, feel free to visit the store or call the Bhumi team on 1300 692 486 where they can assist with the process for returning your in-store order.



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