Free Shipping & Returns

Free Shipping Policy

Bhumi Organic Cotton - Free Shipping

Australia

FREE Shipping on All Orders (within Australia) Bhumi products are shipped for FREE within Australia. Orders will be shipped to you by Australia Post through Regular Parcel. Please allow 2-5 business days for your package to arrive. 

 

EXPRESS Shipping (within Australia) Bhumi products can be shipped via EXPRESS within Australia for a flat rate of $13.95. Orders will be shipped to you by Australia Post through EXPRESS Post. Please allow 1-2 business days for your package to arrive.

 

Australia Post - Express Post


International Shipping

FREE Shipping on All Orders Above $99 Worldwide Bhumi products are shipped for FREE to all countries for orders above $99. Orders will be shipped to you by Australia Post International, or a Courier Service of our choosing. Please allow 5-10 business days for your package to arrive. 

 

FLAT RATE Shipping on Orders Below $99 Worldwide Bhumi products are shipped for a flat rate of $19.95 to all countries for orders below $99. Orders will be shipped to you by Australia Post International, or a Courier Service of our choosing. Please allow 5-10 business days for your package to arrive. 

 

Free Return Policy (Australia only)

Bhumi Organic Cotton - Free Returns

We take a lot of pride in offering you quality products that are ethically made from certified organic cotton. However, if for some reason you are not 100% satisfied with your purchase, please contact us via email (help@bhumi.com.au) strictly within 30 Days of receiving the goods - you can either return the goods in their original condition (unworn and unwashed) and receive a full refund OR request a replacement.

 

In case you choose to return, we will arrange a full refund of your purchase including sending you a pre-paid return label**. Once we have received the returned items, your refund will be processed in 15-20 business days and you will receive an email notification of the refund.

 

In case you choose for a replacement, we will cover the cost of your return by sending you a pre-paid return label* and also send you the replacement items at no additional cost to you. Your replacement will be processed in 15-20 business days and you will receive an email notification for tracking purposes.

 

* CHANGES TO A PLACED ORDER

Unfortunately, we are unable to cancel or make any changes (including address changes, changes to colours and/or sizes and adding or removing items) to any orders after your order is placed.  This is because our 3rd party fulfilment centre typically processes the items for your order within a few minutes of the order being received.  However, you can exchange or return any item per our returns policy. We apologise for any inconvenience this may cause to you.

 

** PLEASE NOTE FOR INTERNATIONAL SHIPPING

For return shipping on international orders, we are unable to reimburse for international return shipping charges. We recommend using a courier that provides tracking details to ensure timely tracking and processing of the returned item(s).

 

We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcels.